Cloud Service Portals
Concero provides access to a couple of different web-based cloud service portals to provide the level of visibility and self-service required by the rapid pace of today’s IT teams. These portals include Citrix’s CloudPortal Services Manager, Solarwinds’ N-able Portal, and Concero’s Service Desk Portal.
Service Deliverables:
- Technical Support
- Orientation session and instructions on using the Cloud Service Portals
- Technical Features
- Manage cloud services on Concero and Azure clouds
- Cloud services monitoring and reporting
- Web-based system availability and performance dashboards
- Create and manage support tickets